Plan. But don’t over-plan.

“Plans are worthless, but planning is everything.” – Dwight D Eisenhower I believe that it’s important to plan. That should be obvious: after working in various roles, I’ve found my current calling as a...

How to predict the future

Trying to predict the future is hard. And in some ways, it’s impossible. But it’s a valuable exercise. Because in “predicting” the future, we also increase the likelihood that we can shape it. Lately, I’ve...

The Rugby World Cup, the All Blacks, and Luck

I wrote this article before the 2011 Rugby World Cup. (It had an original publication date of 4 September 2011. Have I been blogging that long?!) As we enter into the 2019 Rugby World...

Question the question

​(On the surface this article is about “scoping” when it comes to professional services. But consider it also in the context of your role as a consumer of goods and services. And most importantly,...

The copy and paste personality

The most damning revelation you can make about yourself is that you do not know what is interesting and what is not. – Kurt Vonnegut When I first heard the phrase “copy and paste personality”,...

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